Thriving

Empathic

Resilient

Helping founders to design 
 

grow-plant.png
planet-earth.png
empathy.png

businesses.

Positioning

delighting.io operates at the intersection of Business Design, Experience Design and Social & Environmental Impact.

We believe businesses can be powerful forces for positive impact.

delighting value prop graph simplified.png

"experiences must respond to customers’ new, often unmet and frequently changing needs and enable them to achieve their desired outcomes. This is the Business of Experience"

Moving beyond CX to the Business of Experience, Accenture

Methodology

 Columbus Framework 

To deliver on this vision, delighting.io has developed its own methodology: the 'Columbus Framework', with the associated Canvas.

Discover & download the canvas.

Columbus Framework - Illustration.png

Publications